Candidate FAQs - Full House Marketing, Inc.

FAQs

Below you will find answers to questions we get asked the most.

As an Interim Specialist, what will I be doing?

Our primary requests for short-term assignments are leasing, maintenance and on-site management. In most cases, your daily tasks will mirror the client’s employee job description. It will be the decision of each client community to decide how much access to allow our team members to their internal resources and information.

What is the length of the assignment?

Assignments can be from a single day to indefinite periods. It is not unusual for a successful assignment to last for months. Your Staffing Coordinator will communicate with you throughout the assignment. We aim for a great fit for you. We also understand from time to time assignments will need to change.

Why would an apartment community need temporary help?

When an apartment community is short-staffed due to vacation, promotion or termination, they need to continue serving their residents and prospects. Sometimes large projects and peak business times requires extra qualified help. Calling a staffing provider that specializes in multifamily allows the client to transition during changes.

Will I have access to any specific training?

Yes, your onboarding includes Fair Housing certification with annual re-certification, online and live training, and mentoring for your specific job description. You may also request training and certification related to your job through apartment association courses. Talk to your Staffing Coordinator for talent development opportunities available to you.

Will I be hired as an employee or a contractor?

You are classified as an employee due to customary IRS classification guidelines. As an employee, we will process necessary employment taxes and reporting on your behalf. As an employee, you are covered by our workers’ compensation policy, unemployment insurance and our portion of employer taxes for FICA.

Are any benefits available?

Yes, each Full House Marketing office has a competitive employee compensation and benefits package. More detail will be given you during your interview and on-boarding orientation.

FAQs Cont.

How long do most Temporary employees stay on as Full House Marketing employees?

Property professionals come to Full House Marketing for a variety of reasons. Some are looking for the best fit for a direct hire placement while others love the flexibility of an ever-changing work environment. In general, our employees remain on our team from a few months to indefinitely.

What’s with the purple attire?

We are proud to be purple. Our company color of purple reminds us to stand out, be unique and different, and bring our special skills to work every day. For office assignments, you are expected to wear predominantly purple attire, and we pay for your purple! Talk to your Staffing Coordinator about our career apparel reimbursement opportunity. For maintenance and grounds positions, your office may provide you company shirts. If these are available and provided, you are expected to be in uniform at each assignment.

What key attributes does Full House look for in Temporary Specialists?

Primarily, we look for a great attitude towards customer service, your desire to not only satisfy but “Delight the Client,” and basic or advanced skill sets for the position requested. Apartment industry or related experience is valued highly, and with some assignments, it may be required. We have some clients who welcome first-timers to our industry; we will attempt to match your attributes to the client’s needs as best as possible. All our specialists should demonstrate:

Good communication skills
Timeliness and accountability
Integrity and honesty
Common sense
Friendliness and flexibility

When do I get paid?

Pay periods run for two weeks beginning Monday and ending Sunday, to be paid the Friday following the end of the pay period. You will be given a current calendar of pay dates at your new hire orientation. Employees can choose between direct deposit or net pay loaded onto a debit card.

Can I refer other candidates to work for Full House Marketing?

Yes, our biggest source of new employees is referrals from our current and past employees and our clients. While you cannot recruit staff from an active account, you can pass along our information to other property professionals between jobs, or to skilled professionals from related industries. We pay referral fees! Your staffing scheduler can explain how to qualify and get paid.