We’ve compiled some great industry articles for your enjoyment, or to reprint in apartment association publications or company newsletters.
Leah Brewer and Rebecca Rosario-Bueno along with partner industry experts offer articles on a variety of topics. If you are interested in reprinting any of the articles below, you have permission to reprint the articles provided the following:
- Make no changes without permission; if you need a longer or shorter version to fit your space, contact the author to make the adjustments requested.
- Include the byline as written in each article.
- Include the bio and photo as provided; if a shorter version is needed to fit your space, contact the author to make the adjustments requested.
- Send a copy of the published article within its publication to the author. Each writer appreciates seeing their printed words!
THANK YOU for the opportunity to serve your organization.
Articles
- A Collection of Leadership Lessons
- A Dirty Dozen Ways to Turn Off Prospects
- Are You Change READY?
- Becoming an Extraordinary Salesperson - Being Relevant
- Building High Performance Teams
- Building the Unstoppable Team
- Characteristics of a Winning Team
- Checking Customer Satisfaction Rare or Well Done
- Customer Service - What Happened to "You're Welcome?"
- Empowerment Plus Accountability Equals Achievement
- Evaluate Before They Evacuate
- Fair Housing - Is Your Service Team Playing Fair?
- Fair Housing - Well I Didn't Know I Couldn't Do That
- Get the Service Team Involved In the Budget Process
- Hire a Professional Industry Speaker for Under $19/Hour
- How Can I Reduce AC Service Calls?
- Is Your Heart In It?
- It All Starts Face to Face
- It Just Makes SENSE
- It's All About the People
- Leading Through the Follow Up - Change the Chore to the Choice
- Learning - Just In Time and Just Enough
- Maintenance - Implementing a Preventative Maintenance Program
- Multicultural Marketing and Leasing vs. Fair Housing
- Put On Your Power Suit (Why I Wear Purple)
- Risk Management - What's the Risk?
- Strategic Questions Increase Sales
- Ten Tips for Enhancing Your Talent Development Strategies
- The Human Element - Behavioral Interviewing Skills
- The Primer on Pristine Pools
- The Reverse Mullet and Other Lessons from Las Vegas
- The Twelve C's of Leadership
- The Wizard of US - Your Hero's Journey
- This Gift Really Keeps on Giving
- Top Ten Tips for Residential Retention
- Transformational Thinking - Same Old Stuff, New Approach
- Why Should I Train My Service Team
